Breakthrough Results | Payer | Provider

Membership/Patient Acquisition & Retention

Sales & Distribution Channels

Marketing & Product Management

Membership/Patient Retention

Membership/Patient Engagement

Portals (Broker, Member, Patient)

Field Sales Effectiveness

 

 

Core Admin & Operations

Clinical Management & Performance

Product Development

Enrollment & Fulfillment

Claims Processing, Billing & Workflow

Customer Service

Provider Network Management & Common Care

 

 

New Markets & Technologies

Health Insurance Exchanges (HIXs)

Mobility (Membership, Broker, Provider)

Interoperability of Data Services & EDI Platforms

Patient Health Outcomes "Pay for Performance"

EHR/EMR

 

 

 

Acquisition & Retention of Members and Patients

  • Healthcare consumerism is now here--companies that fail to adopt this paradigm shift will soon start to see erosion of their customers.
  • Start with areas under your direct control--typically these include member portals and platforms.
  • Integrating & consolidating legacy platforms, particularly in environments that have undergone tremendous growth usually by acquisition of other payers/providers.

 

 

 

New Markets

  • Pay for Performance and Value Based Fees have already begun to proliferate into the private multi-payer marketplace with Medicare Advantage programs.
  • Payers especially vulnerable are those that have recently gone into acquisition mode and inherited an unfamilar model.
  • Payers that have thus far stayed out of the pay for performance space, have little alternative but to begin strategizing how they too will eventually position themselves for this new market.

 

 

 

-- Diagnostic Check-Up --

1)  Need to flawlessly execute a strategy, system implementation, or operational improvement project in the next 90 days?

2)  Do you want breakthrough results that generate 10-20X return on investment?

3) Are you looking for an alternative to “Big Box Consulting Firms”?

 

If you answered "YES" to ANY of these questions, let's talk!

Email: info(at)compassx.com

Call: (949) 387-9111

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